Delete your Pilot Logbook Pro account

How to request deletion

1. In the app (recommended if you can sign in)

   1. Open Pilot Logbook Pro and sign in with the account you want deleted.
   2. Go to More → Subscription (or Manage Subscription).
   3. Tap Delete account and confirm.

   If you cannot find Delete account in the app, use the email option below.

2. By email

   Send a request from the email address on your account to support@pilotlogbook-pro.com with the subject line Delete my Pilot Logbook Pro account. We may ask you to verify ownership before completing the request.

   Email deletion request

What we delete

When deletion is completed, we remove:

• Your authentication account (sign-in credentials)
• Logbook entries, drafts, profile information, settings, and other data stored under your user account
• Connected calendar tokens and schedule-related credentials we store for your account
• App-side subscription entitlement records we store for your account (tier, status, and related metadata)

What we may keep

• Limited records required for legal compliance, security, abuse prevention, or dispute resolution (for example, terms acceptance records), for as long as required by law or our legitimate interests
• Purchase and billing history held by Google Play, the Apple App Store, or Stripe - those providers control that data under their own policies. Cancel any active subscription separately in the relevant store or billing portal
• Copies in encrypted backups for a limited recovery period (up to 35 days), after which they are removed in the normal backup cycle

Timing

We aim to complete account and data deletion within 30 days of a verified request. In-app deletion is typically completed immediately after you confirm.

More information

See our Privacy Policy for details on what we collect and how we use it, or contact Support.